We take your feedback seriously and aim to address any concerns promptly. To file a complaint, you have two options:
-
Phone: You can call us directly at 1300 642 642 and select option 2 to speak with a member of our team who will assist you with lodging and resolving your complaint.
-
Webform: Alternatively, you can submit your complaint through our online webform.
Regardless of the method you choose, rest assured that your complaint will be handled with care and attention. We are committed to resolving any issues you may have and ensuring your satisfaction with our services. If you have any questions or require further assistance, please don't hesitate to reach out to us. We're here to help.